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- What information do I need to make an order?
- How do I get my embroidery designs?
- Do I have to have a Paypal account to purchase your designs?
- I can't get Logged into your website, my password won't work
- I placed an order, but I haven't received my Downloads?
- Do you have a Loyalty Points Programme?
- Do you have a Wish List?
- Do you offer Giftcards?
- We would like to use your designs in a sewing class, do you offer discounts?
- Can you digitise a design for me?
- Can you resize a design for me?
- Can I sell items using your designs?
- Refunds/Exchanges
- I cant find your Instructions
- I need another Format
- Can I save Designs to my I-Pad?
- I'm having trouble unzipping your designs my Computer says I need to install Winzip
- When I try to open my designs, my Computer says I need Acrobat Reader?
- Windows 10 shows my Embroidery Designs as PDF's
- I've download and unzipped your designs, but there is nothing showing on my machine, or I can see some designs but not all of them
- Why does my Machine stitch in a different order than your Instructions
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