ACCOUNT AND WEBSITE ACCESS
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My Kreative Kiwi Account
We’ve put all the details about your Kreative Kiwi account in one easy place.
View: Your Kreative Kiwi Account Guide
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Can I re-download designs?
You sure can - in fact if you are stitching a design you purchased a while ago, it may pay to re-download - that way if there have been any revisions, you will have the most up to date files
Simply log into your account

Choose DOWNLOAD PREVIOUS PURCHASES


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I need another format
Have more than one brand of machine, or have changed machines and need a different format?
We have you covered.
No matter which format you initially purchase, ALL available formats are held in your Embroidery Library.
- Please log into your account,
- Click on the Download Previous Purchases Tab
- Choose 'other format'

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Help - I need to re-set my password
If you’ve forgotten your password, you can have it reset by sending a link to your email.

Or View our Password Blog which details where you can find your password/automatic log in link
includes a video

